Stakeholders:
Data Science, Data & Analytics, Design, Technology, Product.
Long term goal:
To identify trends and opportunities to inform operations.
Success metrics:
Ways of working
Decision making
Feedback
Customer satisfaction
Ways of working
Decision making
Feedback
Customer satisfaction
Map:
As a Director I want to measure key metrics, so that I can optimise performance.
Start > Receive Reports > Attend Meeting > Review Insights > Agree Next Steps
Start > Receive Reports > Attend Meeting > Review Insights > Agree Next Steps
How Might We Opportunities:
HMW/ manage data between multiple systems?
HMW/ support notifications?
HMW/ manage a glossary of terms and definitions?
HMW/ integrate patterns for security?
HMW/ manage data between multiple systems?
HMW/ support notifications?
HMW/ manage a glossary of terms and definitions?
HMW/ integrate patterns for security?
Prototypes:
Design System. Applications for Power BI & MicroStrategy.
Design System. Applications for Power BI & MicroStrategy.
Outcomes:
Design Sprint. Interview with 5 customers. Real time data and analytics. Developed tools for key decision makers. Adapted information architecture. Standardised terms and definitions. Collaboration between teams. Shared library and templates. Convenient access to data.
Design Sprint. Interview with 5 customers. Real time data and analytics. Developed tools for key decision makers. Adapted information architecture. Standardised terms and definitions. Collaboration between teams. Shared library and templates. Convenient access to data.
